Privacy Policy

The purpose of this policy is to inform interested parties about the different data processing activities carried out by this organization through the website that may affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

GRAFICAS AGA, S.L., located at C/ HERREROS 46 (28906 GETAFE) MADRID, with tax ID B28623213, contact phone number 913048410, and email address rgpd@aga.cloud

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
  • USERS/VISITORS OF THE CONTROLLER’S WEBSITE

We will process the personal data provided for the following purposes:

  • To respond to requests, complaints, and incidents communicated through our contact channels available on the website.
  • To understand user behavior on the website in order to detect possible cyberattacks on our site.
  • To comply with legal obligations directly applicable to us and governing our activity.
  • To protect and exercise our rights or respond to claims of any kind.
  • Where applicable, to send commercial communications related to the goods or services that make up our activity and/or news or newsletters related to our sector. Refusal to authorize this will make it impossible for the company to send you such information.
  • Where applicable, to manage your participation in contests and promotions organized by the company. Refusal to authorize this will make participation impossible.
3. LEGAL BASIS FOR PROCESSING
  • USERS/VISITORS OF THE CONTROLLER’S WEBSITE
  • Based on the consent you have given us to process your data for the purposes described. Refusal to provide your personal data will make it impossible to process your data for the mentioned purposes.
  • To comply with the legal obligations applicable to us. In this case, the data subject cannot oppose the processing of personal data.
  • Based on our legitimate interest in protecting our image, business, and operations by preventing attacks on our website. In this case, the data subject cannot oppose the processing of personal data, although they may exercise the rights recognized in the “Rights” section of this policy.
4. AUTOMATED DECISIONS AND PROFILING

This website does not make automated decisions or create profiles.

5. RECIPIENTS

During the processing period of your personal data, the organization may share your data with the following recipients:

  • Judges and Courts.
  • Law Enforcement Authorities.
  • Other competent public authorities or bodies, when the controller has a legal obligation to disclose the personal data.
  • Where applicable, Data Processors who provide services to us.
6. INTERNATIONAL DATA TRANSFERS

The organization does not carry out any International Data Transfers. In the event that such transfers become necessary in the future, the protection level of the destination country will be verified, and the guarantees required by law will be adopted.

7. SOCIAL MEDIA

To keep you informed about our activities and updates, we inform you that GRAFICAS AGA, S.L. maintains profiles on various social media platforms.

All users have the opportunity to join our social networks or groups. However, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid method), your data will belong to the respective social network. Therefore, we recommend that you read their terms of use and privacy policies carefully and configure your privacy preferences appropriately.

Below, we provide links to the privacy policies of the social networks where we are present, so you can access them at any time and configure your profile to ensure your privacy:

Facebook: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer

X (Twitter): https://twitter.com/en/privacy

8. RIGHTS

Data subjects may request more information about the processing of their personal data and may exercise, at any time and free of charge, the rights of access, rectification, and erasure, as well as request restriction of processing, object to processing, request data portability (where technically possible), withdraw previously granted consent, and, where applicable, not be subject to decisions based solely on automated processing, including profiling.

To exercise these rights, you may use the forms provided by the organization or send a written request to the postal address or email address indicated above. For identification purposes, you may be asked to provide your ID card or another equivalent document, unless your identity can be verified by less intrusive means.

If you believe your rights concerning the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the competent Data Protection Authority (Spanish Data Protection Agency) through its website www.aepd.es

9. ACCURACY OF THE DATA

The data subject guarantees that the data provided are true, accurate, complete, and up to date; and undertakes to inform us of any changes to the data provided through the channels indicated in section one of this policy. The data subject will be responsible for any damage or loss, direct or indirect, that may result from failure to comply with this obligation.

In the event that the user provides third-party data, they declare that they have obtained the consent of those individuals and commit to communicating the information contained in this clause to them, thereby exempting the organization from any responsibility arising from the lack of compliance with this obligation.

10. MODIFICATIONS AND UPDATES

This privacy policy may be modified or updated in accordance with legal requirements or to adapt it to the instructions issued by the Spanish Data Protection Agency, or due to changes on our website. For this reason, we recommend that users periodically review our Privacy Policy.

If you have any questions about this policy, you may contact GRAFICAS AGA, S.L. through the forms provided by the organization or by writing to the postal address or email address indicated above.